Policies
At Threerooms, we are committed to maintaining the trust and confidence of visitors to our website and contacts.
Here you’ll find information on how we treat data that we collect and your rights.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions and our Cookies Policy.
Data Manager: Threerooms Limited
Address: Strelley Hall, Nottingham, UK NG8 6PE
Registered in England No: 5266083
GB VAT Registration No: GB8569716
Privacy Policy
Our Privacy Notice
How we use your data
Threerooms Limited, (and trusted partners acting on our behalf) uses your personal data as follows:
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to provide goods and services to you
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to make a tailored website experience available to you
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to manage any registered business account(s) that you have with us
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to verify your identity
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with your agreement, to contact you electronically about news, promotional offers and products and services which we think may interest you
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for market research purposes – to better understand your needs
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to enable us to manage customer service interactions with you
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for crime and fraud prevention, detection and related purposes
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where we have a legal right or duty to use or disclose your information (for example, in relation to an investigation by a public authority or in a legal dispute).
Data collected
We may collect the following data, which includes personal data, from you:
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name
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job title
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profession
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contact information such as email addresses and telephone numbers
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demographic information such as postcode, preferences and interests
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IP address (automatically collected)
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web browser type and version (automatically collected)
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operating system (automatically collected)
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a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)
in each case, in accordance with this privacy policy.
How we collect Data
We collect Data in the following ways:
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data is given to us by you; and
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data is collected automatically.
Data that is given to us by you
Threerooms Limited will collect your data in a number of ways, for example:
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when you contact us through the website, by telephone, post, e-mail or through any other means
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when you register with us and set up an account to receive our products/services
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when you complete surveys that we use for research purposes (although you are not obliged to respond to them)
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when you enter a competition or promotion through a social media channel
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when you make payments to us, through this website or otherwise
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when you elect to receive marketing communications from us
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when you use our services
in each case, in accordance with this privacy policy.
Data that is collected automatically
To the extent that you access the website, we will collect your data automatically, for example:
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we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.
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we will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below.
How long do we keep your data?
We’ll retain your personal data for as long as we have a relationship with you. We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data, however, the longest we will normally hold any personal data is 6 years, after which time it will be deleted or anonymised. You can request or delete the data we have at any time by contacting us at privacy at threerooms dot com. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
How we protect your data
Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens. We use data encryption for our office software and hardware, including our email, file system, computers and business software. We also have internal policies setting out our data security approach and training for our employees.
Who we share your data with
We may share your data with certain 3rd-party platforms, such as our CRM and marketing systems. During project work, we may share your data with approved partners in order to complete the tasks needed.
Access to your personal information
When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to privacy at threerooms dot com.
You are entitled to update or access the personal information that we hold, or ask us to delete it or object to our continued processing of your personal data. Email your request to our data protection officer, Ian Morris, privacy at threerooms dot com.
Visitors to our website
When someone visits www.threerooms.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Enquiries and newsletter sign up
As part of the registration process for our services (website enquiries), free resources or email newsletters, we collect personal information. We use that information for a couple of reasons: to send you emails with news and industry-related topics and to inform you about topics you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are correct and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use third-party providers to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our marketing emails.
Links to other websites
This privacy notice does not cover the links within this site linking off to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Embedded content on this website
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Scope of this privacy policy
This privacy policy applies only to the actions of Threerooms Limited and users of the website https://threerooms.com. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Threerooms Limited is the "data controller". This means that Threerooms Limited determines the purposes for which, and the manner in which, your Data is processed.
If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
We use a system of classifying the different types of cookies which we use on the website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.
We keep our privacy notice under regular review. This page was last updated on 18 April 2024.